Entry several different support channels that will help you resolve your situation in the easiest way attainable. Many of the support channels are built-in into the application, utilizing artificial intelligence (AI) algorithms to propose the top channel to solve your situation.
From incident management to self-provider, our provider desk modules are built to keep the company desk efficient and your consumer fulfillment ranges large.
You may watch The supply and guide the session via SAP for Me even though accessing your situation aspects.
"It’s not just the large length of time that may be saved; it’s also the sheer quantity of knowledge that is available at the click of the button."
SAP's predictive and preventative support functions and functionalities enable take care of issues just before they come about. Illustrations include:
The chat transcript and many of the attachments will almost always be captured and recorded as part of your situation log, whether the problem is resolved instantly or not.
SAP again sets the conventional in shopper support innovation, with SAP for Me acknowledged for its AI-run capabilities, customized person knowledge, and seamless support services. Proud to generally be honored through the ASP!
Using prescriptive direction with various enablement formats, we support electricity your accomplishment for just about any deployment situation on your time and effort and your conditions. Get transparency and know price with more info SAP Constant High quality Checks.
The SAP Organization Support portfolio may help you change, undertake, integrate and extend your SAP alternatives with focused content built to accomplish company results.
SAP SE as well as the Consumer have the best to terminate this Settlement by penned see Anytime. Portion two and three to this Arrangement shall survive in case of this kind of termination.
When you have any questions about these or other support matters, you should do not hesitate to Get in touch with CIC.
When you've got any questions on these or other support subject areas, be sure to do not hesitate to contact CIC.
The carousel beneath shows many of the opportunities out there and can url you to the proper location - all part within your cloud membership and/or upkeep contract.
SAP will likely not enhance charges for present SAP Business Support contracts during the First time period one and 1st renewal period 2.3 Following the contract is out with the Preliminary rate lock SAP may well boost the support rate by CPI on yearly foundation, matter to deal phrases.